SHIPPING & DELIVERY
COVID-19 Update: A message to our Beauty Feathers family
What does this mean for you?
- Processing times may be delayed. Generally orders can sometimes take 2-4 business days* to process after placing an order before shipping out, although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions.
- We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
- You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund.
We appreciate your patience and understanding as we work through this together.
Thank you so much for your support!
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Independence Day, Labor Day, and Christmas
Shipping
| Rate | Time | Tracking | Cost |
|---|---|---|---|
| Standard Shipping | 10-20 business days | ✓ | FREE |
| Expedited Shipping | 5-12 business days | ✓ | €14.95 |
Orders can be tracked at: https://beautyfeathers.com/apps/tracktor/track
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from our shipping carrier to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the country where our fulfillment center is located.
Packages undeliverable by our international shipping partners will be cancelled and refunded once received and processed at our shipping hub.
Have any questions? E-mail us at hi@beautyfeathers.com