TERMS & CONDITIONS
Copyright
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We and other Content Providers retain all copyrights and other proprietary rights in and to any Website Content, Website Design and Software used.
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By reprinting, quoting or otherwise distributing the Content published on the Website, you must obtain our consent and include a link to the source.
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It is prohibited to modify or remove any copyright, trademark or patent information from the Content.
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In the event that you post certain information (comments, opinions, photos, videos or other information) on the Website, you hereby grant us a non-exclusive, universal and permanent right to use, copy, make available to the public or remove from the Website.
Insurance
Freedom to express beliefs and post information on the Website is incompatible with activities such as inciting national, racial, religious or social hatred, violence and discrimination, slander and misinformation. Other persons are prohibited from posting such information on the Website.
Users of the Website are prohibited from posting any type of information that violates the dignity, honor, right of privacy, property and other constitutional rights of others. It is also forbidden to post information, the dissemination of which contradicts the provisions of legal acts of the Republic of Lithuania.
Linking to the Website from websites containing information that incites violence, discrimination or other criminal activity is prohibited.
Users are prohibited from compromising the smooth functioning of the Website and preventing others from using it.
Liability Of Warranty
We strive to ensure the smooth operation of the Website, but do not give our users any guarantee as to the uninterrupted operation and continued availability of the Website. We reserve the right, at any time and without prior notice, to restrict or terminate the operation of the Website or any part thereof.
We are not responsible for any inaccuracies or other errors that may occur in the Content of the Website. We may make changes or corrections at any time.
We are not responsible for the content of user comments and reserve the right to edit it in the event of a violation of these Terms or legislation. Also, we have the right to unilaterally delete user comments posted on the Website at any time without prior notice.
By using the Website, you agree and acknowledge that any Content on the Website that you read or download is solely at your own discretion and risk, and you are solely responsible for any resulting harm.
To the extent permitted by mandatory law, we are not responsible for any direct and / or indirect damages to users or third parties resulting from the Content on the Website, malfunctions of the Website or the accuracy and lawfulness of information posted on the Website by third parties.
We are not responsible for the correctness of the products, services or political advertising of other legal or natural persons, the quality of those products and services, or the consequences of using or not using their advertising.
Where the Site contains links to other websites, we are not responsible for the content of the information contained therein, nor do we monitor, represent or control such websites.
Other
We have the right to remove without prior notice information uploaded by users that violates these Terms and Conditions, the legitimate interests of third parties or the laws of the Republic of Lithuania.
In the event of signs of a breach of the laws of the Republic of Lithuania or lawful claims by law enforcement agencies, we will forward all available user information to the appropriate law enforcement authorities.
Changes to the Rules shall be notified on the Website.
The Rules shall be governed by the law of the Republic of Lithuania.
Comments
We reserve the right to remove comments that:
There is an offensive character.
There are vulgar ones.
There are threats.
Promotes violence, national, racial, religious or other hatred.
You have to sign by pretending to be another person or company that actually exists.
Not related to the content of the commented content.
If a comment repeats the same text many times.
Advertising in comments is prohibited .
Comments that promote goods, services, websites that have a website address written, written in, or in place of, their name will be deleted.
Comments are the direct and individual responsibility of the readers who post them, who may be subject to criminal, administrative or civil liability for defamatory, defamatory, public or private allegations, incitement to violence, incitement to legitimate Lithuanian authority, or other illegal activities. steps.
Shipping and Delivery
| Rate | Time | Tracking | Cost |
|---|---|---|---|
| Standard Shipping | 10-20 business days | ✓ | FREE |
| Expedited Shipping | 5-12 business days | ✓ | €14.95 |
Orders can be tracked at: https://beautyfeathers.com/apps/tracktor/track
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from our shipping carrier to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the country where our fulfillment center is located.
Packages undeliverable by our international shipping partners will be cancelled and refunded once received and processed at our shipping hub.
Returning Goods
We are customer first company, and we strive to provide best quality products with seamless experience for you, but sometimes things happen, so if there is anything wrong with the items that you have received, we will do our best to fix it and make sure you are satisfied.
If you want to get a refund/exchange, our Returns Policy timeframe is 30 days from when an order arrives at your address.
Please feel free to contact us about returns at hi@beautyfeathers.com
The returned item must be sent to the address we will provide.
Please note that all items must be returned in a sealeable condition:
Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-sealeable.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hi@beautyfeathers.com
Shipping
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Cancelling Before Shipment
Whenever you made a hasty decision or miss-clicked, if you ordered and we haven't processed your items – you can cancel your order by contacting us at hi@beautyfeathers.com
Privacy Policy
Collection of Information
Personal Information
We collect personal information from you when you submit it to us, including by:
(1) registering on the Site;
(2) placing an order;
(3) signing up for our newsletter;
(4) contacting us; or
(5) participating in a Site promotion or survey. This information may include your name, email address, address, telephone number, date of birth and credit card information. We may combine the information we collect from you with information we receive about you from other sources, such as address update services.
Non - Personal Information
When you visit the Site, we may collect certain non-personally- identifiable information from you, including your IP address, browser type, operating system and the domain name from which you accessed the Site. We may also collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data.
We may use cookies to collect the non-personal information described above. A cookie is a small text file that is stored on your computer when you access the Site. We may also use cookies to:
(1) allow you to use the Site without having to re-enter your login information;
(2) enhance or personalize your Site usage and shopping experience;
(3) monitor Site usage;
(4) manage the Site; and
(5) improve the Site and our products and services.
You are free to decline cookies (opt out), but doing so may prevent you from using certain features on the Site. Check the “Help” menu of your browser to learn how to change your cookie preferences.
We may also use web beacons on the Site, in our emails and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your Site visit, such as the pages you view and the features you use, as well as information about whether you open and / or act upon one of our emails or advertisements. We may also collect the URL of the website you visited immediately before coming to the Site. Web beacons help us analyze our Site visitors’ behavior and measure the effectiveness of the Site and our advertising. We may work with service providers that help us track, collect and analyze this information.
We may use third - party advertising companies’ tracking technologies to serve our advertisement across the Internet. These companies may collect anonymous information about your visits to the Site and other websites and your interaction with our advertising and other communications.
We may combine the non - personal information we collect through cookies and web beacons with other information we have collected from you.
Use of Information
We may use the information we collect from and about you for any of the following purposes:
(1) to fulfill your requests for products;
(2) to respond to your inquiries;
(3) to contact you with Site updates, newsletters and other informational and promotional material from us and third - party marketing offers from our trusted partners;
(4) to contact you when necessary (please note that if you opt-out of marketing communications, we may still contact your regarding administrative or service-related issues);
(5) to review site usage and operations;
(6) to address problems with the Site, our business or our services; and
(7) to protect the security or integrity of the Site and our business. You may choose not to receive promotional email from us by following the unsubscribe(opt-out) instructions in each message.
For personal data that is subject to General Data Protective Regulation 2016/679 (“GDPR”), we rely on several legal bases to use and process your personal data, which include (i) when you have given consent, which you may withdraw at any time by sending an email to hi@beautyfeathers.com; (ii) when data processing is necessary to perform a contract with you, such as the Terms and Conditions, and (iii) our legitimate business interests, such as improving and personalizing the Services, marketing new features or products that may be of interest to you, and promoting safety and security of the Site and our Customers.
Disclosure of Information
We may disclose information collected from and about you as follows: (1) to our related companies and service providers to perform business, professional or technical support functions for us;
(2) as necessary if we believe there has been a violation of the Site Terms of Use or of our rights or the rights of any third party;
(3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety as permitted or required by law; and
(4) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non - personally identifiable information about Site users with third parties.
Please note that any personal information that you voluntarily submit for posting to the Site (such as to a blog) becomes publicly available and can be collected and used by others. If you chose to voluntarily disclose personal information in a public forum on the Site or link to your account profile, that information will be considered public information and the protections of this Privacy Policy will not apply.
International User and Data Transfers
If you are located outside of the United states and choose to provide personal information to us, we transfer such personal information to the United States for processing and our service providers may process personal information in the United States or other locations. These countries may not have the same data protection laws as the country you provided the information. When we transfer your information to the United States, we will protect it as described in this Privacy Policy.
When we transfer personal information from the Designated Region to our service provides and affiliates in the United States, we rely on approved transfer mechanisms, including standard contract clauses approved by the European Commission. You may request a copy of standard contractual clauses relevant to your personal information, if any, using the contact information below.
By providing your information to the Site, you consent to any transfer and processing in accordance with this Privacy Policy. If you wish to withdraw your consent, you can delete your account as described in the ACCESS TO YOUR PERSONAL INFORMATION section.
Affiliates
We may establish one or more affiliate programs. An affiliate program allows other websites to earn money by linking customers to our Site from their sites. These affiliates can only access data about the number of transactions and their resulting earnings. They cannot access our customers’ personal data.
Website Evaluation, Marketing and Promotion
We may engage third parties to assist in providing website evaluation services, marketing, order processing, fulfillment and shipping services, as well as customer service. We may engage third parties to provide services such as fraud protection and credit risk reduction, product customization, data analysis and data cleansing. These third parties will have access to information on an as-needed basis only, and will be required not to use any personal information for any purpose other than providing such services.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Security
We have taken physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from Site visitors. We use Secure Sockets Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign in on the website is when you are making a purchase. On the checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their email address and password. This password is for your protection. If you don’t have your password, there is a link to instructions to retrieve your password.
Do Not Track
Some web browsers incorporate a “Do Not Track” feature. Because there is not yet an accepted standard for how to respond to Do Not Track signals, our website does not currently respond to such signals.
Third Party Websites
The Site may contain links to third - party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through the Site.
Cookie Policy
Our Site uses cookies for purposes of Site Traffic and Content Popularity Statistics. The use of cookies does not allow us to identify you. We have the right to transfer anonymous statistical information to third parties. You have the right to block the use of cookies in your web browser.
“Session” Cookies
The session cookies on our Site will:
- remember what is in your shopping basket
- remember how far you are through an order[
- make sure the website looks consistent
- allow you to share pages with social networks like Facebook and Twitter
- allow you to add Reviews
We will send you emails from time to time. These emails do not contain cookies. By clicking on the links within these emails, you will be taken to our Site where session cookies will work as above.
“Persistent” Cookies
The persistent cookies for our Site analytics and performance will:
- provide us with analysis and statistics (via Google Analytics) on how our website works, including for example which pages are visited, duration of visits, returning customer visits, search keywords you’ve used to come to our Site, etc.
These cookies do not collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our Site works, understand what interests our users and measure how effective our Site is.
If you want to opt-out of being tracked by Google Analytics, visit the Google Analytics Opt-out page (https://tools.google.com/dlpage/gaoptout) and install the add-on for your browser.
If you arrive at our Site from a third party site that has referred you (for example, where you clicked on a link) you may have accepted a cookie that will expire after 30 days. This cookie will have been issued by an Affiliate Marketing organisation. The only purpose of this cookie is to report any revenue we earn from you, during that 30 day period, to the Affiliate marketing organisation, for the purposes of us potentially paying a commission.
Third Party Cookies & Banner Advertising
We allow certain 3rd-party companies to collect data that helps us to understand the behavior of our customers in order to provide advertising targeted to suit your interests and preferences.
When a visitor visits our Site a cookie is enabled. The cookie identifies the visitor and delivers adverts relevant to the visitor. The 30-day cookie data used in these adverts is completely anonymous and does not contain any of a visitors' personal details.
Third party vendors, including Google and Facebook, use cookies to serve ads based on a user’s prior visits to our website. These companies also collect information when you click on our ads, which helps us track and manage the effectiveness of our marketing efforts.
We may use Remarketing, which is a feature that lets us reach our visitors who have previously visited our Site and show them relevant ads when they visit other sites on Facebook, the Google Display Network or search on Google.
If you do not wish to participate in our Facebook and Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager.
You can opt out of Facebook's or any other third-party vendor's use of cookies by visiting www.networkadvertising.org/choices/.
Managing Cookies
Accepting our cookies is a condition of using the Site. If you do not accept our cookies, we can’t guarantee how our Site will perform for you and it may mean we can’t offer you some services and it may reduce the support we can offer you.
Should you wish to disable or block cookies from your internet browser, you can try searching the words “cookies”, “manage cookies” and “block cookies” in the following web pages, for instructions for the major internet browsers used. Alternatively, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu.
| Internet Explorer | |
|---|---|
| Safari | |
| Firefox | |
| Chrome |
Mobile Devices
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that cookies are stored in. Further information about deleting or controlling cookies is available at www.aboutcookies.org and www.allaboutcookies.org.
Other Terms
All issues not resolved in these Terms and Conditions shall be governed by the laws and regulations of the Republic of Lithuania.
beautyfeathers.com Any dispute between the Buyer and the Seller arising from these Terms and Conditions shall be resolved in accordance with the laws and regulations of the Republic of Lithuania. If the agreement is not reached, the parties can apply to the Consumer Protection Board or Vilnius District Court.